How do you stay calm when provoked?

Jayne R.
How do you stay calm when provoked. At work I simply react in a polite manner. In private I use the same strategy but if the provoker is an acquaintance I try to understand why they are being so provoking in the first place. I then step back from the situation and reflect on my behavior in case I had said or done something to trigger the reaction.

Logan S.
Respiro, cierro los ojos, me digo a misma que no debo reaccionar agresivamente, guardo silencio unos segundos y salgo de la habitación. Aún trabajo en eso. No siempre me funciona porque suelo ser muy explosiva